Help your local council help your community

Spot a pothole, a broken streetlight, an overflowing bin? Reporting it is the first step to the fix, and your local council wants to hear it. We route your report to whoever is responsible automatically, for example your council, Uisce Éireann, or TII.

Ready to report an issue?

No account needed. We'll email you a link to confirm and track it, and route your report to the responsible local authority automatically.

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Community improvement is a team effort

Every report is a small act of community improvement: a partnership between the people who live somewhere and the council that serves it. You know your street; the council has the staff and the budget to fix it. Reporting an issue is how the two meet.

You bring the local knowledge

You see the problem first: where it is, what it is, why it matters.

The council brings the fix

Councils want these reports; it's how they find and prioritise the work.

Your community benefits

One report can fix something for an entire neighbourhood.

Why Sort It Out?

Working out who to tell is half the battle. A pothole on a regional road is the county council's; on a motorway it's TII's (Transport Infrastructure Ireland); a water leak belongs to Uisce Éireann (Irish Water), not the council. The boundaries overlap, and they are rarely obvious.

Sort It Out uses geographic boundary data covering every jurisdiction to identify the correct authority for your report and route it there automatically. You don't need to know which body is responsible. Just describe the problem.

How It Works

Three steps. No bureaucracy.

1

Report

Snap a photo, type, or speak a description, then share your location. Takes under a minute.

2

Route

Sort It Out identifies every jurisdiction at that location and routes your report to the responsible authority.

3

Resolve

Your local council receives the report in the workflow they already use and acts on it. You can follow the status until it's resolved.

See what's being reported near you

Every pin is a neighbour who spoke up, and a fix their local council can take on.

Built for How Government Works

Cross-jurisdiction routing

Automatically identifies which authority is responsible from the report location and issue type: county or city council, Uisce Éireann, or TII for national roads and motorways.

Three ways to report

Snap a photo, type a description, or use your voice. Every channel feeds the same routing system.

AI-assisted categorisation

Reads your photo or description to suggest the right category and location, so reports land in the correct queue.

Track status end to end

Every report gets a tracking code and a clear status: submitted, in progress, or closed.

Ready to report an issue?

No account needed. Report in about a minute and we'll email you a link to confirm and track it.