“An abandoned shopping cart is blocking the sidewalk at this location. Please remove the cart and clear the overgrown vegetation from the tree grate area.”
Thank you for using SB Connect to report issues and request City services.
Please note that service requests are reviewed during regular City business hours only:9:00 a.m. to 5:00 p.m., Monday–Thursday, and alternate Fridays.
Response Times: Submissions made outside of business hours, on weekends, holidays, or on closed Fridays will be reviewed on the next business day. Most requests follow a standard 2‑business‑day response window.
Only non‑emergency requests should be submitted through this platform.
Do not use SB Connect if you are experiencing an emergency or a situation requiring immediate attention.
Call 911 for ALL emergencies.
Examples of emergencies include (but are not limited to):
* Immediate threats to life, health, or safety,
* Active fire, flooding, or hazardous conditions,
* Outages creating unsafe conditions, and
* Police, Fire, or Harbor Patrol emergencies.